MSME Company in Bangalore, has technically declared NPA for no fault on the customer. Being a 100% EOU, company caught into catch 22 situation and their entire limits and working capital facility was challenged by the Banker

We represented the case to RBI Ombudsman and Nodal Officer and got a credit confirmation letter from the Bank and transferred the loan to PSU Bank with an enhancement

We could prove customer credibility based on other loans which were serviced regularly